Route & Fare Management
for Freight Forwarders
The Customer Relationship Management module in GERAYO – ’s transportation management system helps freight forwarders, NVOCCs, and shipping companies manage their sales process. Unlike generic CRM solutions, every detail in every feature of GERAYO – ’s CRM module has been designed to cater to the sales, pricing, and quotation processes in shipping and freight forwarding.
What can you do With GERAYO – ’s CRM ?
When looking for a CRM tool to manage the sales activities of your freight forwarding business, look no further than GERAYO – ’s CRM which has been designed to handle the unique sales process in freight forwarding.
Passenger & Client Account Management
Manage your customer database with ease within our comprehensive transportation management system:
Specify default consignment, pickup, and delivery addresses.
Assign account managers, upload files, and add notifications that automatically show when creating shipments or invoices for specific contacts.
Sales Process
Management
Manage the sales process from A-Z on GERAYO – , our freight forwarding software serves all of your employees
Create client opportunities and link to inquiries, offers, and shipments.
Interactive seat selection matching exact coach layouts and seating tiers.
Reports for inactive clients, quotations analysis, and users’ activities and performance.
Log daily counter ticket sales and reconcile shift collections against issued digital passes.
Assign tasks to other users.
Dynamic Route & Fare Management
Manage rates associated with each client with ease when handling customers on GERAYO – CRM
Upload (and manually create) tariffs.
Send rate requests to agents and vendors.
Like What You See ?
GERAYO – Features
From route planning and fleet visibility to passenger bookings and transport services, GERAYO connects essential workflows.
Our CRM module is designed exclusively for freight professionals. Unlike generic CRMs, every detail caters to your sales, pricing, and quotation processes, ensuring efficiency and precision.
Testimonials
Here’s What Our Clients Say About Us
Explore our Blogs
Connected Operations
Bring routes, schedules, bookings, and payment workflows together in one unified platform
Better Visibility
GERAYO – is now SOC2 certified, meeting the highest standards in data security and confidentiality
Passenger Convenience
Make trip search, seat selection, digital ticketing, and departure updates fast and accessible
Local Relevance
Built for Rwanda's routes, transport hubs, regional travel patterns, and payment preferences
